As always, our primary consideration is the wellbeing of our clients and their families. In order to slow the spread of the virus, we have closed both of our office locations in Dundas and Burlington. Our staff is working from home.
The good news is, we have extensive experience at online therapy, and are transitioning all our in-house clients to receive their therapy online. Our 14 years of experience in delivering therapy in this way enables us to seamlessly transition to this effective and evidence-based online format.
What this means for you:
Simple transition — There is no need for a disruption in the service we are providing. All current and future booked appointments will take place online in the comfort of your home.
Guarantee — If after the first 15 minutes of your online appointment you are not 100% comfortable with receiving therapy online, we can stop the session and you will not be charged.
Safe environment— We conduct all our online therapy using Zoom. Zoom is a video conferencing platform that complies with HIPAA’s privacy and security standards. It is free for you to download and easy to install on your phone, tablet or computer. Step-by-step instructions are provided below.
We will continue to make decisions in favour of our clients by following the advice of public health officials, and encourage you to do the same. If we all work together, we will come through this very challenging time. We will also be updating our webpage often, so please stay tuned.
Thank you for your understanding and patience. Stay well, everyone!